Important Notes (extraction from Ts & Cs)
- We are unable to undertake any hardware fittings ourselves and are happy to recommend an independent professional fitting service provider, or a fitter, for all hardware on request.
- If you wish to purchase and supply materials through a third party, that fabric will need to be delivered directly to you and then delivered by you to us.
- Where you supply the fabric we cannot be responsible for flaws, faults or inconsistency of pattern. You will check if the fabric received by you is what you have ordered. Fabric should be checked for flaws, clearly marked with the right/wrong side and pattern direction and carefully rolled back on a tube without creases being made by you before forwarding it to us. We will unroll and inspect the all fabric supplied by you before any cuts are made but if any flaws have been found either by you or us and if you wish to to have the fabric replaced by the third party, you will be responsible to collect the fabric from us and handle all the exchange/return process.
- Blackout lining does not black out the room where the items are installed but stops light shining through the fabric. When using blackout lining on curtains and Roman blinds, therefore, please be aware that there may be an element of light that will possibly be able to make its way through.
- If you wish to proceed with all or part of the quotation provided, an initial payment is required at the time your order is placed with us to secure your order.
- The initial payment is the total amount of the cost of all the materials which will be required to produce the items and a non-refundable 50% of our make-up charge stated in the quotation provided.